LG Appliance Repair in Chestnut Hill, MA
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LG Appliance Repair in Chestnut Hill, Massachusetts | Appliance Repair Pros
LG Appliance Repair in Chestnut Hill, Massachusetts is a specialized service for homeowners who appreciate the advanced technology and sleek design of LG products. At Appliance Repair Pros we understand that LG appliances are sophisticated machines. Whether you are using a high capacity front load washer or a Door in Door refrigerator these units rely on complex sensors and computer logic. We serve homeowners throughout Chestnut Hill and the nearby villages of Newton and Brookline. We have the technical skills to handle everything from linear compressor replacements to direct drive motor diagnostics.
We know that modern appliances require a modern approach to repair. We do not just swap parts. We use specific diagnostic tools to communicate with the onboard computers in your LG appliances. Our technicians treat your home with respect using floor mats and protective gear to keep your living space clean. We are familiar with the specific installation challenges found in Chestnut Hill condos and historic homes. We test every repair thoroughly to ensure your appliance is performing exactly as the manufacturer intended. We are here to provide a professional solution that gets your home running smoothly again.
Contact us today.
LG Appliances We Service in Chestnut Hill
LG is a leader in appliance innovation often introducing features that other brands later adopt. This innovation means that a technician must stay up to date with the latest training. We work on the full range of LG appliances from standard models to the ultra premium Signature line. We understand the unique engineering behind their linear compressors and direct drive systems. Our goal is to maintain the high performance you expect from your LG products.
Common LG appliances we repair:
- French door and side by side refrigerators
- Linear compressor refrigerators
- Front load and top load washing machines
- Gas and electric dryers
- QuadWash dishwashers
- Gas ranges and electric cooktops
- Wall ovens and microwaves
- LG Studio and Signature series units
What makes LG repairs different:
- Inverter Linear Compressor technology
- Direct Drive motors without belts
- SmartThinQ Wi-Fi connectivity and diagnostics
- KnockOn Door in Door features
- ProBake Convection systems
- Complex main control boards with firmware logic
- Specific error code protocols
Why Homeowners Choose Appliance Repair Pros for LG Repairs
Brand Specific Diagnostics and Correct Root Cause Testing
LG appliances are heavily computerized. A generic multimeter is often not enough to diagnose a problem. We understand how to interpret the digital signals between the main board and the components. For example we know how to differentiate between a bad hall sensor and a bad motor on a washing machine. We verify the failure before we order any parts which prevents wasted time and money.
Experience Across LG Studio and Signature Lines
The LG family includes the premium Studio and Signature lines which feature upgraded materials and distinct designs. We have the experience to handle these high end units. We know how to access the internal components of a built in Studio refrigerator without damaging the cabinetry. We treat your premium appliances with the white glove care they require.
Respect for the Home and Clean Work Habits
We work in many fine homes in Chestnut Hill. We understand that you value your property. We wear boot covers to protect your floors and we use moving blankets to protect your countertops. When we repair a washer or dishwasher we are careful to contain any water. We leave your home as clean as we found it.
Dependable Scheduling and Clear Communication
We value your time. We offer appointment windows that are convenient for you and we keep you informed about our arrival time. We explain the technical issues in plain language so you understand why your appliance is not working. We want you to feel comfortable with the repair process from start to finish.
Service Area Focus in Chestnut Hill and Nearby Areas
We are a local business dedicated to serving the Chestnut Hill community. We service the 02467 zip code and the surrounding areas. Whether you are in a condo near the mall or a single family home near the golf course we are your neighbors and we are ready to help.
Common Problems We Fix in LG Appliances
LG Refrigerator Is Not Cooling
This is the most common issue we see with LG refrigerators. It is often related to the compressor. The unit lights stay on but the temperature rises and food spoils.
- Linear compressor failure
- Start relay or capacitor issues
- Condenser fan motor failure
- Evaporator fan not spinning
- Sealed system refrigerant leak
How we diagnose it
We check the amp draw of the compressor. If the compressor is running but not creating pressure it has failed internally. We also check the frost pattern on the evaporator coil to determine if there is a refrigerant leak.
What you can do right now
Listen to the fridge. If you hear a humming noise but it is warm the compressor is running but not pumping. If it is dead silent the start relay might be bad. Move perishable food to a backup location immediately.
LG Washer Is Not Draining (OE Error)
The OE error code is very common on LG washers. It means the machine cannot empty the water in the tub. This stops the cycle and leaves your clothes wet.
- Drain pump filter is clogged
- Drain pump motor has failed
- Drain hose is kinked or blocked
- Wire harness connection is loose
- Control board is not sending power
How we diagnose it
We start by checking the drain pump filter. If it is clean we test the resistance of the drain pump motor. We also verify that the drain hose is not pushed too far down the standpipe which can cause siphoning issues.
What you can do right now
Locate the small access door at the bottom front of the washer. Open it and unscrew the drain filter cap. Be prepared for water to pour out. Clean any coins or lint from the filter and try running the cycle again.
LG Washer Is Not Spinning (LE Error)
The LE error code stands for Locked Motor. It means the drum cannot turn. This is often caused by overloading or a sensor failure.
- Hall sensor (Rotor Position Sensor) is bad
- Wire harness to the motor is broken
- Main control board failure
- Direct drive motor stator is cracked
- Load is too heavy
How we diagnose it
We test the hall sensor which monitors the speed and position of the motor. This is a common failure part. We also check the wiring harness for continuity as vibration can sometimes break the wires.
What you can do right now
Unplug the washer for five minutes to reset the motor controller. Remove some heavy items if the load is very large. Turn the drum by hand to see if it moves freely or feels stuck.
LG Dryer Is Not Heating (d80 or d90 Error)
LG dryers have advanced airflow sensors. If you see d80 or d90 it means the vent is 80 or 90 percent blocked. The dryer will shut off the heat to prevent a fire.
- Home vent duct is clogged with lint
- Lint filter is dirty
- Blower wheel is stripped
- Heating element is burned out
- Thermal fuse has blown
How we diagnose it
We disconnect the dryer from the wall vent and run it. If it heats up and the error goes away the problem is in your house venting not the dryer. If it still does not heat we test the element and fuses.
What you can do right now
Clean your lint trap. Check the flexible hose behind the dryer for kinks. Go outside and ensure the vent hood flap opens when the dryer is running. You likely need a professional vent cleaning.
LG Dishwasher Is Not Cleaning
LG QuadWash dishwashers rely on powerful spray arms. If the dishes are dirty it is usually a water supply or spray arm issue.
- Spray arm holes are clogged
- Sump filter is dirty
- Circulation pump is weak
- Diverter motor is failing
- Water inlet valve is restricted
How we diagnose it
We listen to the wash motor. We inspect the spray arms to ensure they spin freely. We check the filter system at the bottom of the tub for debris that might be restricting water flow.
What you can do right now
Remove the bottom rack and check the filter cylinder. Rinse it under the sink. Use a toothpick to clear any food particles from the holes in the spray arms.
LG Range Burner Not Lighting
On gas ranges the burner should click and light immediately. If it clicks but does not light it is an ignition issue.
- Burner cap is misaligned
- Spark electrode is dirty
- Spark module has failed
- Igniter wire is broken
- Gas valve is closed
How we diagnose it
We check for a spark. If there is a spark but no flame we check the gas flow. If there is no spark we test the module and the electrode.
What you can do right now
Clean the burner cap and base with warm soapy water and dry them thoroughly. Ensure the cap is sitting flat on the burner head.
Our LG Repair Services by Appliance Type
LG Refrigerator and Freezer Repair
LG fridges are known for their spacious interiors and Door in Door features. However the linear compressor system is a known point of failure. We are experts at diagnosing cooling loss in these units. We also fix ice maker issues particularly in the French door models where the ice maker is located in the refrigerator door compartment.
Symptoms we commonly fix:
- Refrigerator is warm but lights are on
- Food is freezing in the fresh food section
- Ice maker is jammed or not making ice
- Water dispenser is leaking
- KnockOn feature is not working
- Loud humming noise from the back
How we approach the repair
We use the Smart Diagnosis feature to pull error codes directly from the machine. We check the compressor efficiency and the sealed system pressures. We update the firmware on the main board if a software update is available to improve cooling.
LG Washing Machine Repair
LG front load washers are very popular in Chestnut Hill. They use a Direct Drive motor which is very reliable but the supporting electronics can fail. We commonly see drain issues and door latch failures. The door boot seal is also a frequent repair item as it can develop mold or tears over time.
Symptoms we commonly fix:
- OE error code (Not draining)
- LE error code (Motor locked)
- UE error code (Unbalanced load)
- Water leaking from the door
- Loud vibration during spin
- Washer smells like mildew
How we approach the repair
We test the drain pump and the hall sensor. We inspect the suspension dampers which act like shock absorbers. We clean the drain filter housing and check the pressure switch hose for blockages.
LG Dryer Repair
LG dryers are efficient and quiet. The FlowSense system is great for safety but can be sensitive. We fix heating issues caused by burnt elements or blown fuses. We also repair noise issues caused by worn drum rollers. Since many LG dryers are stacked in closets we have the tools to pull them out safely for service.
Symptoms we commonly fix:
- d80 or d90 airflow error codes
- Dryer runs but no heat
- Drum does not turn
- Loud thumping noise
- Control panel touch buttons not working
- Steam cycle not working
How we approach the repair
We verify the airflow at the outlet. We test the moisture sensor bars which tell the dryer when the clothes are dry. We inspect the heating element housing for any signs of shorting or damage.
LG Dishwasher Repair
LG dishwashers use a Direct Drive motor for the circulation pump which eliminates the need for a belt. This makes them very quiet. However we see issues with the control board and the user interface. Water leaks from the door seal or the vent are also common repairs.
Symptoms we commonly fix:
- IE error code (Water inlet error)
- AE or EI error code (Leak detected)
- Dishes are not clean
- Unit does not power on
- Latch handle is broken
- Drain pump runs continuously
How we approach the repair
We check the flood sensor in the base pan. We test the resistance of the water inlet valve. We inspect the wiring harness where it passes through the door hinge as this is a common stress point.
LG Oven Range and Cooktop Repair
We repair LG gas and electric cooking appliances. The ProBake convection system moves the heating element from the bottom of the oven to the back wall for better heat distribution. This requires specific testing procedures. We also fix glass cooktops that have stopped heating or have control issues.
Symptoms we commonly fix:
- Oven is not heating evenly
- F9 error code (Oven did not heat)
- Burner knobs are broken
- Glass cooktop element stays on high
- Convection fan is loud
- Door stays locked after self clean
How we approach the repair
We test the convection element and the fan motor. We check the temperature sensor calibration. We verify that the cooling fan is running to protect the electronics during use.
LG Microwave Repair
LG over the range microwaves are complex units. We repair issues with the magnetron and the high voltage system. We also fix keypad failures and door switch issues. The exhaust fan is another common failure point on these units.
Symptoms we commonly fix:
- Microwave does not heat
- Turntable does not rotate
- Display shows random characters
- Fan runs when door is open
- Unit is completely dead
How we approach the repair
We test the door switches which are a primary safety feature. We check the main fuse and the thermal cutouts. We inspect the touchpad ribbon cable for corrosion or damage.
Brand Notes for LG Studio and Signature
LG Studio Service and Repair
The LG Studio line offers built in designs and professional styling. These units often have different dimensions and installation requirements than standard models. We are familiar with the specific service access points for Studio refrigerators and dishwashers.
Common service situations with these models:
- Built in trim kit removal
- KnockOn door sensor issues
- Specialized water filter housing leaks
- Convection fan noise in wall ovens
We take extra care when removing these units from cabinetry to avoid damage to the surrounding woodwork.
LG Signature Service and Repair
The Signature line is LG’s ultra premium offering. These appliances feature textured steel finishes and advanced automation like auto open doors. Servicing these units requires a high level of technical skill and attention to detail.
Common service situations with these models:
- Auto open door motor failure
- Voice control module issues
- Advanced display panel failures
- Inverter linear compressor diagnostics
We understand the premium nature of these appliances and provide the white glove service they deserve.
Understanding Common LG Error Codes and Warnings
LG appliances communicate through specific error codes. These codes guide our diagnosis.
- OE (Washers/Dishwashers): Drain error. The unit cannot empty water.
- IE (Washers/Dishwashers): Inlet error. The unit is not filling with water.
- LE (Washers): Locked motor error. The drum cannot spin.
- UE (Washers): Unbalanced load. The load is too heavy or uneven.
- dE (Washers/Dryers): Door error. The door is not latched properly.
- d80 / d90 (Dryers): Airflow blockage. The vent is 80% or 90% clogged.
- FF (Refrigerators): Freezer fan failure or freeze failure.
- F9 (Ovens): Oven failed to reach temperature.
Maintenance Tips for LG Owners in Chestnut Hill
Regular maintenance is key to keeping your LG appliances running well. In Chestnut Hill taking care of your appliances can extend their life significantly.
Clean the Drain Pump Filter: On LG front load washers clean the small filter at the bottom left every month. This prevents OE errors and odors.
Vacuum Refrigerator Coils: Keep the condenser coils clean to protect the linear compressor. Dust buildup is a major cause of failure.
Run Tub Clean Cycles: Use the Tub Clean cycle on your washer with a cleaning tablet to prevent mold buildup in the door gasket.
Check Dryer Venting: The FlowSense system is sensitive. Keep your home’s vent line clean to avoid d80 errors and improve drying time.
Clean Dishwasher Spray Arms: Remove the spray arms and rinse them to ensure the holes are not blocked by food particles.
Wipe Door Seals: Keep the door seals on your fridge and washer clean to ensure they seal tightly and do not tear.
Update Firmware: If your appliance is connected to Wi-Fi check the SmartThinQ app for firmware updates that can improve performance.
Serving Chestnut Hill Massachusetts and Nearby Areas
Appliance Repair Pros is your local LG expert in Chestnut Hill. We are committed to serving the 02467 zip code and the surrounding villages. We know the area and we are ready to respond quickly to your needs.
We provide service to the following nearby areas:
- Chestnut Hill
- Newton Centre
- Brookline
- Waban
- West Roxbury
- Jamaica Plain
- Brighton
- Newton Highlands
Zip codes we serve: 02467, 02445, 02446, 02459, 02460, 02135
Frequently Asked Questions About LG Appliance Repair
Why is my LG fridge not cooling but the freezer works?
This is often an airflow issue caused by a bad evaporator fan or a defrost failure. It can also be an early sign of a linear compressor failure where the unit cannot maintain two different temperatures.
What does the OE code mean on my LG washer?
OE stands for Output Error or Drain Error. It means the washer cannot drain the water. It is usually caused by a clogged drain pump filter or a bad drain pump.
Is there a class action on LG refrigerators?
There have been past legal actions regarding the linear compressors. While we are not a warranty service center we are experts at replacing these compressors with the updated durable versions.
Can you fix the LE code on my washer?
Yes. LE usually means the motor is locked. This is often caused by a bad hall sensor which monitors the motor speed. It is a routine repair for us.
Do you service LG Studio appliances?
Yes we service the full LG Studio line. We have the experience to work on these built in and premium units safely.
Why is my LG dryer showing d90?
The d90 code means your home’s vent duct is 90% blocked. You need to have your vent line cleaned immediately to prevent a fire and restore drying performance.
Is there an LG repair technician near me?
Yes we are local to Chestnut Hill. We can usually schedule an appointment within 24 to 48 hours to get your LG appliance running again.
Why is my LG dishwasher leaking from the door?
This is often caused by a dirty or torn door seal. It can also happen if the dishwasher is not level or if too much detergent was used creating excess suds.
How do I use the Smart Diagnosis feature?
Most LG appliances allow you to hold your phone near the logo while pressing a button combo. The machine emits a tone that the app records to identify the error. We can also do this when we arrive.
Do you carry LG parts?
Yes we stock common LG parts like drain pumps water valves and sensors. For major parts like compressors we can source them quickly from our local suppliers.
Conclusion
LG appliances are a blend of style and high tech engineering. When they malfunction you need a technician who understands the computer logic inside them. Appliance Repair Pros brings expert knowledge and local care to every LG service call in Chestnut Hill. We focus on accurate diagnostics and lasting repairs.
Do not let a digital error code ruin your day. Let us fix your LG appliance. Reach out to us for assistance.