Washer & Dryer Repair in Chestnut Hill, MA
Appliance Repair for Homes & Businesses in Chestnut Hill, Massachusetts and Nearby Areas
Washer and Dryer Repair in Chestnut Hill, Massachusetts | Appliance Repair Pros
Washer and Dryer Repair in Chestnut Hill, Massachusetts is about keeping your household running smoothly. At Appliance Repair Pros we understand that laundry is a daily necessity. When a washing machine leaks or a dryer stops heating it creates an immediate backlog of dirty clothes. We help homeowners throughout Chestnut Hill and the nearby areas of Newton and Brookline regain control of their laundry routine. We service everything from high capacity units in large family homes to compact stackable sets in local condos. We handle balancing issues drainage failures and heating problems with speed and precision.
Our technicians treat your home with care and respect. We know that a water leak on a second floor laundry room can cause significant damage to the ceilings below especially in the historic properties of Chestnut Hill. We prioritize accurate diagnostics to fix the issue right the first time. We test electrical circuits and mechanical components thoroughly to ensure your appliances are safe and efficient. We are here to provide a professional solution that minimizes downtime for your family.
Contact us today.
Washer and Dryer Repair Services in Chestnut Hill
Modern laundry appliances are more efficient and complex than ever before. They use less water and energy but rely on sophisticated sensors and control boards. We provide comprehensive repair services for all major configurations. We understand the specific challenges of Chestnut Hill homes such as tight closet installations and long dryer venting runs that can affect performance. Our goal is to ensure your clothes come out clean and dry in a single cycle.
Laundry systems we work on:
- Top load washing machines with agitators
- High efficiency top load washers
- Front load washing machines
- Gas dryers
- Electric dryers
- Stackable washer and dryer units
- All in one combo units
- Coin operated residential units
What makes washer and dryer repair tricky:
- Direct drive motors vs belt driven systems
- Digital control boards with error memory
- Lid lock switches and door safety interlocks
- Moisture sensors for auto dry cycles
- Gas ignition coils and flame sensors
- Sealed system bearings and tubs
- Drain pumps and recirculation pumps
- Balance rings and suspension rods
Common Washer and Dryer Problems We Fix
Washer Will Not Drain
A washer full of soapy water and wet clothes is a heavy mess. This is the most frequent call we receive. It often indicates a blockage in the drain path or a failure of the drain pump. In older homes with complex plumbing the issue can sometimes be external to the machine.
- Drain pump motor has failed
- Small item like a sock is stuck in the hose
- Lid switch is broken preventing the cycle
- Drain hose is kinked or clogged
- Control board is not sending power to the pump
- Drive belt is broken on older models
How we diagnose it
We listen for the sound of the pump trying to run. If it hums but does not drain it is likely jammed. We clamp the drain hose and inspect the pump housing for debris. We also check the lid latch as many machines will not drain if they think the lid is open.
What you can do right now
Check the drain hose behind the machine to ensure it is not crushed against the wall. If you have a front loader check the access panel at the bottom front for a cleanout coin trap. Be prepared for water to spill out if you open it.
Dryer Is Not Heating
A dryer that spins but remains cold is useless. Whether you have a gas or electric model the result is damp laundry. This wastes energy and time. In electric dryers this is often a circuit issue while gas dryers usually have ignition problems.
- Heating element is burned out
- Thermal fuse has blown
- Gas valve coils are weak
- Igniter is broken
- Circuit breaker is tripped
- High limit thermostat is open
How we diagnose it
For electric units we test the heating element for continuity. For gas units we observe the burner assembly. If the igniter glows but no flame appears the coils are likely bad. We also check the airflow as poor venting is the number one cause of thermal fuse failure.
What you can do right now
Check your breaker panel. Electric dryers use a double breaker. Sometimes one half trips leaving the motor running but cutting power to the heater. Flip the breaker off and on again to reset it.
Washer Is Shaking or Walking
If your washing machine sounds like a jet engine or moves across the floor it is a balance issue. This can damage your floors and plumbing connections. In second floor laundry rooms in Chestnut Hill this vibration can shake the whole house.
- Leveling legs are uneven
- Suspension rods are worn out
- Shock absorbers have failed
- Load is unbalanced
- Tub bearing is shot
- Counterweight has come loose
How we diagnose it
We press down on the tub to test the suspension springs. If the tub bounces excessively the rods are worn. We spin the basket by hand to feel for roughness in the bearing. We also ensure the machine is perfectly level on the floor.
What you can do right now
Try to rock the machine. If it wobbles adjust the feet at the bottom until it is solid. Redistribute the wet clothes evenly in the drum. Avoid washing single heavy items like a rug without adding towels to balance the load.
Dryer Takes Too Long to Dry
If you have to run the dryer two or three times to get clothes dry it is usually an airflow problem. This puts massive strain on the machine and raises your utility bills. It is also a potential fire warning sign.
- Lint filter is clogged
- Venting system is blocked
- Blower wheel is stripped
- Moisture sensor is dirty
- Heating element is partially broken
- Internal ductwork is crushed
How we diagnose it
We measure the temperature of the exhaust air. We disconnect the vent hose to see if the airflow improves. If the dryer works fine when disconnected the problem is in your home’s ductwork not the machine. We also clean the moisture sensor bars.
What you can do right now
Clean the lint trap before every single load. Go outside and check the vent hood on the side of your house. Make sure the flaps open freely and there is no lint blocking the exit.
Washer Is Leaking Water
Water on the floor is a homeowner’s nightmare. Leaks can come from hoses pumps or seals. Identifying the source quickly is vital to preventing water damage to your Chestnut Hill home especially if you have wood floors.
- Fill hoses are loose or old
- Drain pump has a crack
- Door boot seal is torn
- Tub seal is leaking
- Water inlet valve is dripping
- Detergent dispenser is overflowing
How we diagnose it
We remove the front or back panel and run the machine. We use a flashlight to trace water trails to the source. We check the rubber gasket on front loaders for punctures from zippers or keys.
What you can do right now
Turn off the water supply valves behind the washer immediately. Wipe up the water. Check the connection where the hoses meet the wall and the machine to see if they are just loose.
Washer Will Not Start
You press the start button and get silence. This is often an electronic lockout or a safety switch issue. Modern machines are sensitive to power fluctuations and door alignment.
- Lid lock or door latch failure
- Control board logic error
- Broken timer knob
- Thermal protector tripped
- Line fuse blown
How we diagnose it
We test the continuity of the door switch. If the machine cannot confirm the door is locked it will never start. We verify power is reaching the main board. We check for error codes that might indicate a specific component failure.
What you can do right now
Unplug the machine for five minutes to reset the computer. Open and close the door firmly. Check if the “Child Lock” feature is activated on the display.
Washer Smells Like Mildew
A washing machine should smell clean not musty. Front loaders are notorious for developing odors if not maintained. This smell can transfer to your clean clothes making them unpleasant to wear.
- Mold in the door gasket
- Soap scum buildup in the tub
- Clogged drain filter
- Using too much detergent
- Standing water in the pump
How we diagnose it
We inspect the folds of the door boot for black mold. We check the drain pump filter for trapped organic matter. We assess your detergent usage habits.
What you can do right now
Run a “Clean Washer” cycle with hot water and bleach or a washing machine cleaner tablet. Leave the door open between loads to let the interior dry out completely.
Dryer Is Making Loud Noises
Squeaking thumping or grinding noises are not normal. They indicate mechanical wear. Ignoring these sounds can lead to the drum stopping completely or the belt snapping.
- Idler pulley is worn out
- Drum support rollers are flat
- Blower fan has an object in it
- Drive belt is fraying
- Drum glides are worn down
How we diagnose it
We identify the type of sound. A rhythmic thump is often a flat roller. A constant squeal is usually the idler pulley. We disassemble the cabinet to access the drive system and inspect the wear parts.
What you can do right now
Check inside the drum for loose change or buttons. If the noise is metallic check the zipper on clothes. If the noise persists stop using the machine to prevent metal on metal damage.
Safety Notes for Washer and Dryer Issues
Laundry appliances combine high voltage electricity gas lines and water pressure. This combination requires strict safety protocols. In the older homes of Chestnut Hill electrical grounding and gas line integrity are critical concerns.
- If you smell gas near the dryer: Turn off the gas valve immediately. Do not switch any lights on or off. Open windows to ventilate the area and leave the house. Call your gas company from outside.
- If you see smoke coming from the dryer: This is a lint fire hazard. Stop the machine immediately. Do not open the door as fresh air will feed the fire. Turn off the breaker. If the fire persists call the fire department.
- If the washer is filling uncontrollably: Turn off the water supply valves on the wall. If the valves are seized shut off the main water supply to the house. This prevents massive flooding.
- If you get a shock touching the machine: This indicates a grounding failure. Do not touch the machine again. Flip the breaker at the panel and call a professional electrician or appliance technician.
Brands We Service for Washer and Dryer Repair in Chestnut Hill
We repair the full spectrum of laundry brands found in local homes. From vintage reliable units to modern smart appliances we have the knowledge to fix them all.
Whirlpool Family and Similar Designs
Whirlpool Maytag KitchenAid and Amana are the most common brands we see. Their top load washers often use a direct drive system that is durable but can break couplers. Their dryers are straightforward and easy to service.
Common issues we see with these models:
- Lid switch failure on top loaders
- Drive coupler breaking causing no spin
- Dryer rollers wearing out causing noise
- Timer failure on older units
We carry standard parts for these machines on our trucks ensuring quick turnaround times.
GE Family
GE laundry units are robust and common in apartments and condos. Newer models feature complex electronic boards and “Hydrowave” wash systems that use a shifter coil instead of a transmission.
Common issues we see with these models:
- Inverter board failure on motors
- Front load door gasket leaks
- Dryer knob stripping
- Control board locking up
Diagnosing GE units often requires checking the flashing LED light on the motor itself.
Samsung and LG
These Korean brands dominate the front load market. They are tech heavy with features like steam cycles and Wi-Fi. They rely on multiple sensors and digital error codes. LG uses a direct drive motor on the drum while Samsung uses belts.
Common issues we see with these models:
- Drain pump failure due to debris
- Heating element housing cracking
- Suspension rods failing causing unbalance
- Touchpad buttons not responding
We have the specific training to interpret the digital logic of these advanced machines.
Bosch and Electrolux
European brands like Bosch and Electrolux focus on compact size and efficiency. They are popular in Chestnut Hill condos where space is at a premium. They run at very high spin speeds which requires perfect leveling.
Common issues we see with these models:
- Door latch assembly jamming
- Carbon brushes wearing on the motor
- Control board relay failure
- Drain filter blockage
These units often require specialized tools to access the internal components.
Frigidaire and Kenmore
These brands offer solid performance and are often rebranded versions of the major manufacturers. We can identify who actually built your Kenmore machine to source the correct parts.
Common issues we see with these models:
- Door strike breaking
- Thermal fuse blowing on dryers
- Agitator dogs wearing out
- Belt slipping
We inspect the wear items on these units to extend their lifespan.
Understanding Common Washer and Dryer Error Codes
Error codes are helpful diagnostic tools. They point us in the right direction but they do not always identify the exact broken part.
- F01 or E01: Usually indicates a main control board error or communication failure.
- LE (LG): Locked Rotor error. Often means the motor is stressed or the hall sensor is bad.
- nd or 5E: No Drain. The machine detects water in the tub after the drain cycle.
- dE or dO: Door Error. The machine thinks the door is open or unlocked.
- HE: Heater Error. The wash water or dryer air is not reaching target temperature.
- uL or UE: Unbalanced Load. The tub is banging against the sides.
- Sud: Suds Lock. Too much detergent has created foam preventing the basket from spinning.
- F7: Motor speed sensing error common in Whirlpool families.
Maintenance Tips for Washer and Dryer Owners in Chestnut Hill
Preventative maintenance helps you avoid emergency calls. In Chestnut Hill where lint can accumulate in long vents routine care is essential for safety and performance.
Clean the Dryer Vent Annually: The screen in the door does not catch everything. Lint bypasses it and builds up in the hose and wall duct. This is a major fire hazard. Have your vent line cleaned professionally once a year.
Leave the Washer Door Open: After every load leave the washer door or lid ajar. This allows moisture to evaporate and prevents mold growth on the seal and in the tub.
Use High Efficiency Detergent: If you have a front loader or HE top loader use only HE detergent. Use very little soap usually two tablespoons is enough. Excess soap creates suds that damage the pump and bearings.
Check Hoses Every 5 Years: Rubber fill hoses degrade over time. If a hose bursts it releases gallons of water per minute. Replace old rubber hoses with stainless steel braided hoses for better security.
Level Your Machines: If your machine rocks even slightly it will vibrate violently during the spin cycle. Use a bubble level and adjust the feet until it is perfectly stable.
Empty Pockets: Coins screws and keys are the enemy of drain pumps. Always check pockets before loading the washer. A single penny can jam a pump and cause a flood.
Service Area for Washer and Dryer Repair in and Around Chestnut Hill Massachusetts
We are a local business serving the Chestnut Hill community. We know the area well from the condo complexes near the mall to the single family homes near the golf course. We provide reliable service to the 02467 zip code and the surrounding villages.
We provide service to the following nearby areas:
- Chestnut Hill
- Newton Centre
- Brookline
- Waban
- West Roxbury
- Jamaica Plain
- Brighton
- Newton Highlands
Zip codes we serve: 02467, 02445, 02446, 02459, 02460, 02135
Frequently Asked Questions
Why does my dryer smell like it is burning?
A burning smell is usually caused by lint buildup on the heating element or motor. It can also be a sign of poor venting restricting airflow causing the unit to overheat. Stop using the dryer immediately and call for service to prevent a potential fire.
Is it worth repairing a 10 year old washing machine?
If the repair is minor like a lid switch or a belt it is often worth it. However if the transmission or main control board has failed on a machine that old it may be more cost effective to replace it. We will give you an honest assessment of the machine’s condition.
Do you fix stackable washer dryer units?
Yes we do. Stackable units are very common in Chestnut Hill condos. We have the tools and experience to service these units even in tight closets. In some cases we may need to unstack them to reach the necessary components.
Why is my washer vibrating so much?
Vibration is usually caused by the machine not being level or the suspension rods being worn out. It can also happen if the load is unbalanced. Try redistributing the clothes. If it persists the suspension system likely needs replacement.
Can you repair gas dryers?
Yes we are fully qualified to repair gas dryers. We handle ignition issues valve failures and flame sensors. We always check for gas leaks after completing any repair involving the gas system.
How do I stop my front loader from smelling?
Run a hot wash cycle with a washing machine cleaner or bleach once a month. Wipe down the door gasket after use and leave the door open when not in use. Clean the drain pump filter regularly to remove trapped debris.
Is there a washer and dryer repair technician near me?
Yes we are local to the Chestnut Hill area. We serve your neighborhood and can usually offer prompt appointment times to get your laundry room back in operation.
What does the error code F01 mean?
On many machines F01 indicates an issue with the main electronic control board. It may have suffered a power surge or a component failure. It often requires replacing the board but we test the wiring first to be sure.
Why are my clothes still wet after the dryer cycle?
This is almost always an airflow issue. Check your lint trap. If it is clean check the vent hose behind the dryer. If the air cannot get out the moisture stays in the clothes. It could also be a weak heating element.
Do you work on coin operated laundry machines?
Yes we service residential style coin operated units often found in multi family homes and small apartment buildings in the area. We can repair the coin slide mechanism as well as the appliance functions.
Conclusion
Laundry appliances are the workhorses of the home. When they go down the inconvenience is immediate. Appliance Repair Pros brings expert washer and dryer repair to Chestnut Hill and the nearby towns of Newton and Brookline. We handle everything from leaking washers to overheating dryers with safety and skill. Our goal is to extend the life of your appliances and save you the cost of premature replacement.
Don’t let the laundry pile up. Let us fix the problem today. Reach out to us for assistance.